Activity: 01.08 - Complete Event Management Process
The purpose of this activity is to ensure that the hand over activities are completed. In this activity, The Event Manager must also capture the lessons learnt and obtain client sign-off on the Event Management handover activities.
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Description

At the closure of the Service Engagement, the Event Manager along with Engagement Manager and Client should define the terms and conditions on the handover of Event Management activities. Key resources, along with their roles and responsibilities, need to be determined and agreed upon between two parties. Handover should be planned (in agreement with the Client and relevant stakeholders) to cover all activities within Event Management, including completion timelines and task force involved. The Event Manager should also trigger closure with suppliers, if any.

At the end of the handover activity, the Event Manager should produce an Event Management Summary containing details on the lessons learnt and any additional recommendations for potential improvement of the Event Management process.